We have introduced a new support system to help us manage membership and Pitchero enquiries more efficiently.

By using the helpdesk, all requests are kept in one place, making it easier to track enquiries, provide updates, and ensure nothing is missed.

How to Get Support
If you need help with anything related to membership or Pitchero, you can raise a support ticket using the link below:
https://bsmcc.raiseaticket.com/support/#/newticket

Alternatively, you can email your enquiry directly to:
support@bsmcc.raiseaticket.com
Please check your junk/spam email inbox as responses may be sent there for both types of support. Add the above email to your safe sender list.

When submitting a ticket or sending an email, please provide as much information as possible, including any relevant details that may help us understand and resolve your enquiry. The more information you provide, the quicker we can help.

What Happens Next?
Once your request has been submitted, we will receive a notification and review your enquiry. We will respond as soon as possible and keep you updated if any further information is needed. Please check your junk/spam email inbox as responses may be sent there for both types of support. Add the above email to your safe sender list.

Thank you for your cooperation and for helping us improve the way we manage support requests.